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Rado's Fix - Internet Explorer Has Stopped Working Error Message Problem In Windows Vista Print E-mail
Thursday, 24 May 2007 is a darn annoying problem that has hit many people so far.

The problem is that you get a little annoying error message window everytime you open up the new Microsoft Internet Explorer 7 when using the new Microsoft Windows Vista version. In my case it was a brand new Dell Dimension E521 bought 2 weeks ago that came with Microsoft Vista Home Basic.

Microsoft Internet Explorer worked fine at first but then after I installed some key programs for my client, it started crashing and showing a window with this error message:

"Internet Explorer has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available."

Read on for the solution...

At this point I click CLOSE and then Internet Explorer 7 just closes out and disappears along with the message. The crash is annoying is here are 2 work-arounds that I have found so far.

1) Go to the Control Panel, and then go into the Internet Options. For those of you that don't know, you can quickly get to the Internet Options by click on "Classic View" on the left or clicking on the Network and Internet link in near the middle of the window on the left side.

After you go into Internet Options, go to the Security TAB and un-check the box that says "Enable Protected Mode". After you disable the Enable Protected Mode, simply click APPLY and OK. After you close out and open up Internet Explorer again. You will find that everything works again. If a little yellow bar comes up under the address bar annoying you about Protected Mode being turned off, just click it and select the option that doesn't notify you about anymore.

2) This other option didn't work for me but it might work for some of you. You can also go into Internet Options in the same place as Step 1, but instead of the Security TAB, you go to the Advanced TAB and scroll down to where it has the options for phishing. Just disable the phishing option or address filtering protection thingy and then click APPLY and OK.

3) *updated version* - I found out that many people are getting this problem because of conflicts with their Internet Explorer add-ons. Try uninstall all your IE add-ons. It might be that they are not compatible with Microsoft Internet Explorer 7 in Microsoft Windows Vista. I will be posting more information as I learn more about these issues.

It's crazy that we still have Microsoft Internet Explorer problems this bad on version 7 but you can consider this a sign and go Firefox like I have. Goodluck!
Comments (154) >>
written by bernhard.floedl, May 24, 2007

Dear Friend, I just can't believe how simple it was to fix my problem. Even the computer service center here in the Philippines could not tell me what you have suggested. Everything works fine now! Great! Thank you very much! I have been using Firefox, but somehow it seems to be slower.

Windows Explorer has stopped working
written by steven russell, May 26, 2007

every time i go to the control panel to fix this pain in the ass problem, the damn screen pops up. when i click on it or move it, it messes everything up and closes the windows. how can i fix this problem.

to Steven Russell
written by Agent Rado, May 27, 2007

If you're talking about the explorer crashing. It might be that you have a problem with your codec. Go to google and search "kazaa lite mega codec pack" and you'll find a ton of links to download the codec pack. Install that and let me know if that worked for you.

written by sdajlsdn, June 01, 2007

the codec is bull

written by Richard, June 06, 2007

Wonderful fix, but I don't like 'goddam' in a post.

Sorry Richard
written by Agent Rado, June 06, 2007

It's easy to be offensive when you're mad.'s it now?

Shut Up Junius!!!
written by zipshod, June 09, 2007

Junius Goddamn it!!!

Stop your goddamn blubberin you whiney right wing conservitive load of complaining BS.

It God cared for you so much, she would have found me and kept me from writing this!

On the (off-topic) topic of swearing
written by jfk, June 09, 2007

A voice in the wilderness says: While I don't blubber (though I have been known to whine on occasion) and while I'm quite the opposite of right-wing or conservative, I do find swearing to be somewhat jarring. It disrupts my flow when reading. Invocations of my personal deity also derail the narrative for me.

I always tried to teach my own children that swearing is the last refuge for a person who cannot find the words to express their passion. Beyond that, however, I don't judge. I just try to read past my own disruptions.

On topic: check for Skype plug-in
written by jfk, June 09, 2007

When we disabled the Skype add-ons (there are two, I think the offending one being called something ominous like "Skype mastermind"), it solved our particular case of this error.

Thanks but
written by null, June 09, 2007

Just installed Vista upgrade and immediately ran into this problem. Your fix worked perfectly. Can you tell me what I have lost because of turning off "protected mode"?

to null
written by Agent Rado, June 10, 2007

Protected mode secures your web-browsing experience by creating more layers of defense for your web-browser and computer. It basically adds extra shields so that hack-programs have a harder time breaking into your system.

But the real run-down is...if you're not an idiot and don't fall for silly pop-ups that claim to give all god-like powers to your computer... you'll be fine without it - just like you were with Internet Explorer 6 just 2 years ago.

More information about Microsoft Internet Explorer's Protected Mode can be found here:

written by null, June 20, 2007


written by Bigal, June 22, 2007

Thanks a bunch... best work-around so far for this annoying problem.

Luckily I have Fire Fox 2.

Another work-around is to reset Internet Explorer settings:

From Control Panel
Open the Internet Options icon
Select the "Advanced Tab"
Click "Reset"... bottom right of tab.

thanks Bigal
written by Agent Rado, June 23, 2007

..for your advice. I, too use Firefox 2. Firefox RULES!

written by Frammie, July 09, 2007

Thanks - I'll try that but I am now getting thye same problem in outlook when I try and add attachments - like the IE problem it was ok originally!! Firefox is ok but sometimes the formatting of sites is not very good

still same probleem!
written by frammie, July 09, 2007

IE still shuts down when I try and access a site that has a pop up password box - e.g. cpanel
Outlook has same error "mess"age when browsing for an attachment

Looks like we are Vista Guinea-pigs!

Thanks for your solutions
written by Voyajah, July 09, 2007

I have noticed that you have to "play around" with the order of these fixes: try one, then another, change the order, then reset options, then try restarting computer, until you hit the right combination. And then- Jackpot!, IE works again. But, overall these options are not given in any of the standard help, so Thanks for the info. Very Quirky programs!

thank you, now i can search on ebay again.
written by chuck, July 15, 2007

IE was closing everytime i tried to do a search on ebay. once, i disabled the security proteced mode and went to ebay, up popped the dealio toolbar, which was the source of incompatability. after i uninstalled the dealio toolbar, i was able to search on ebay normally with the protected mode enabled.

Windows Explorer--different type of error
written by KnotInMud12, July 19, 2007

My error is actually anytime I start my computer and seems to have nothing to do with Internet Explorer. I don't have to be using anything for this error to appear. It is running a loop about every 2 seconds and I have no time to click on anything.

if you have a problem not answered here
written by Agent Rado, July 23, 2007

you can try our forums...

It worked
written by sandra, August 26, 2007

Thanx....the resolution worked.
I unchecked the protected mode and the internet explorer came up.

Ditto Firefox
written by bob, August 27, 2007

I am having the same issues with the latest version of firefox.

thank you
written by robin, August 30, 2007

Problem solved - but why have to rely on a work around- what are Microsoft doing?

just a reader
written by MB, August 30, 2007

Disabling the phishing option helped me solve my VERY ANNOYING problem.

hmm...annoying problem
written by Jill, September 04, 2007

I was told to check this internet site because my internet explorer gives me that same message. However it happens after i try to close the browser. My friend recommended that i try to use Mozilla, which i did download, and all my problems seemed to be fixed. However when i try to run the updates recommended by HP, it gives me the same message, even though im not trying to deal with internet explorer what so ever, and my default is on mozilla. I've been on the phone with the HP people for almost an hour and they havent helped me. If you have any solution let me know. THanks! :)

written by copter, September 06, 2007


Internet Explorer has stopped working - Windows Vista Explorer 7
written by Domenic Corsaro, September 09, 2007

Turn off User Account Control in Control Panel/User Accounts and Family Safety/User Accounts/Turn User Account Control on or off

Reset IE worked once, then not. UAC is the fix.

This e-mail address is being protected from spam bots, you need JavaScript enabled to view it

Skype was the problem for me.
written by George Lopez, September 10, 2007

After uninstalling Skype Internet Explorer did work fine. - Thank you for your help - George

written by Marv, September 13, 2007

I have tried everything recommended, but with no luck. Also, what is(are) uac mentioned by Dominic?


written by Ken G, September 14, 2007

It pays to have FIREFOX on board so that one can find magnanimous people like you & solve problems with IE7.
Thank You !
Signed: Ken G

written by Le, September 17, 2007

My god, can't believe I searched 3 days for this and the solution is so simple! Thanks very much for the solution.

Any suggestions for "Microsoft Outlook has stopped working" ?
written by Amy K, September 20, 2007

I am getting a similiar error message, but for Microsoft Outlook 2007 on a Vista Business box. I've tried running in Admin mode as some have suggested, but that didn't work. Really appreciate any help you guys could offer. Thanks. Amy

Thanks for posting your efforts on the web.
written by raghu, September 27, 2007

Thanks very much.......

This page can not be displayed
written by Scrapangel, October 09, 2007

As of today when I try to open IE 7 it tells me that it can not be displayed. I close and try again. By the 5th time it will generally open up. It is a pain when I am trying to search for something or I am in a forum. I have rebooted 10 times today and it still is not working. I have run Spybot and Norton and nothing was found. I also get the crash error and it closes and immediately restarts to do nothing!!! Will these fixes work for me also???

this will resolve it
written by Garry, October 10, 2007

go to the internet options , go to advanced tab ,reset advanced and reset internet explorer settings,
apply ok and restart, it works for sure

no kiddin
written by Garry, October 10, 2007

i m not kiddin , and all the techis above i dont know what they were doin

Another way to fix IE
written by Leonardo Da Vinci, October 14, 2007

Go to Control Panel > Internet

Advanced Tab and Click Reset to reset IE Settings and it will work fine!! Thanks, No Need to disable add-ons!!

Thanks n Good Luck

written by Russ, October 30, 2007

Again, Thanks...

The Definitive answer, part 2
written by GRIM REAPER, November 21, 2007

Pay Attention People. I have the answer. **** HERE IS PART TWO*****

NOW, here is the F**** problem, MICROSUCKS, solved with a little tweaking (for the advanced users): HKEY_LOCAL_MACHINESoftwareMicrosoftWindowsCurrentVe rsionInternet Settings <<<< TOO MANY POSSIBILITIES HERE. For people who know what they are doing when they get there, especially UseCoInstall key parameters. Give me credit for it when you fix it by listening to me, Microsoft crawlers. Won't be the first time I solved a problem but was too lazy too write a patch myself, because Microsoft would just rip it off if it became popular/widespread. Actually I tried to do it but Vista sucks ('nuff said): I tried writing a command-line regedit script to take care of the gory details for me (as well as supporting my failing memory), but frustratingly I failed to get it to work. Here it is:

Windows Registry Editor Version 5.00
[HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentV ersionInternet Settings]
The above text goes into a text file e.g. NoUseCoInstall.reg. It then is invoked with the command
regedit /s NoUseCoInstall.reg (which obviously can go into a .bat file if you're feeling lazy).
Unfortunately this procedure doesn't change anything in the registry. No error is reported by regedit. I'm reasonably (a lot, actually) convinced the syntax is correct, so I'd gratefully acknowledge any suggestions from anybody more at home than me in the meanderings of Vista as to why this should be the case. If you just downloaded a fresh codec because some website asked you so that you could watch a video, esp. if it was porn & especially for Windows Media Player, you are a gullible noob. Can't believe you fell for it, and you got what you deserved. I won't post the solution for that here, cause it is lengthy. Email me with the subject line "I am a noob" at This e-mail address is being protected from spam bots, you need JavaScript enabled to view it and I might get around to helping you. Replies are great, but I probably won't ever see this forum again or reply back, so email me your thx or whatnot for saving you from a bad headache. ---- p3ac3, the gr1m_r3ap3r

multiple problems reported are only symptoms of a larger problem
written by Susan Llewellyn, November 22, 2007

I've tried each solution posted in this forum. The Reset in Internet Options worked for a short time, but IE7 still failed after one run. Some deeper bug is lurking here. I'll use Firefox for a while until I see a real solution.

IE 7.0 addon -> google toolbar
written by Essie, November 25, 2007

I disable google toolbar, no more "Internet Explorer has stopped working". Enable it again - crashes with DEP box later on.

written by kayci, November 26, 2007

This is so damn frustrating! I have tried everything and it still is not working!!! My computer has become VERY slow and I dont know what to do and my Norton does not show anything either! I have an HP dv2000 with Vista Home Premium. Can anyone help???

to kayci
written by Johnny Nguyen, December 03, 2007

Get rid of NORTON. Start there first. You can also post a message on our forums and someone will assist you right away.

Windows Explorer Stopped Working Error
written by TUQAN, December 10, 2007

I have the same problem as indicated by many of you but also with Windows Explorer. I'm using Vista Ultimate..fresh install with updated virus protection (AVG) and updated Spybot S & problems found. However both windows explorer and Internet Explorer will stop and restart. In addition, I cannot install from MS Update the Ultimate Extras Dreamscene option. Not sure if the latter is consistant with other users or not but that is also one of my issues

Internet Explorer Stopped Working
written by vicgarten, December 24, 2007

Thanks. I just reloaded the factory settings and that came up right away. Easy fix-thank you so so much!

written by null, February 05, 2008

go to internet option - advance - and uncheck 'enable third-party browser extention. it will work

Internet Explorer Stopped Working
written by BlackBelt, February 05, 2008

Mine stops working after I have been using explorer. I also have an issue with Deleting files under interent Options. It gives me a rundll32 error. Whenever i do not check the delete files under add ons, i do not get the error.

I believe both problems are tied to an add on. I am completely unimpressed with Windows Vista.

I have unchecked the "Enable protection". It did not help me. So I still believe that the problem is going to be that one or more of the IE Add Ons is not compatable with Vista.

Stay Safe! and thanks for all the comments.

Internet Explorer Stopped Working
written by urnext, February 07, 2008

awesome fix...thank you! I use FF as my default browser but just got pissed off at that popup about ie anytime I wanted to open it for some reason.....not anymore though, thanks to you!!!!!!!!!!!!!!

problem with IE
written by bill, February 20, 2008

everytime i close a window i get this message that IE has encountered a problem and needs to shut down(what is going on?) Also the samething happens when i try to download lime wire or skype---please help(thank you for your time)

Problem with IE7 & vista
written by null, February 22, 2008

It is possible that some of the programs that start automatically at startup are preventing IE from working. I had the problem mentioned at the top of this post and used the above work arounds. However, I discovered that Omnipage Pro (OCR) software was opening during startup and this was affecting IE7! Stop Omnipage automatically starting and the IE problem went away.

how can i do it??? what the fuck is omnipage?
written by adi, February 24, 2008

how can i do it??? what the fuck is omnipage?

Thank you!
written by Jeff, March 05, 2008

Actually fixed it! Thanks a lot man.

internet explorer 7 keeps closing
written by sav, March 19, 2008

every time i try to download some thing a box comes up and says internet explorer has encounted a plroblem and needs to close. i cant even download fire fox. can someone please help me!!

to sav
written by A Rado, March 19, 2008

All you have to do is download the firefox installer from a friend's computer and transfer that file to your own computer with a USB drive and then install it on your own computer.

written by Kristyn, April 10, 2008

Turning off he phishing and the automatic protection didn't stop my computer from giving me the "internet has stopped working" message. But, after doing it, the error message of which program that was creating the program finally popped up. It was a Yahoo dll file that was not compatible. I removed the "yahoo browser" that came with my laptop in the uninstall programs menu, and it stopped completely. I was able to turn the phishing back on, and the automatic protection again. Everything seems to be working fine now. (for now, I've never had so many problems with a computer right after purchasing it in my life). Thank you for that Vista!

Thank you for the suggestions!

written by Johnny B Good, May 06, 2008

I've tried everything as well. Is really annoying!! The solution can be found here, on:

What worked out for me was disabling DEP (Data Execution Prevention) from the command prompt and then restarting. Just perfect!

Good luck, cheers!

I suffer this bug, too
written by Javier Toledo, May 28, 2008

I bought a new laptop, a Gateway with Vista Home Premium installed and at 2 weeks using it, this occurs to me. The solution was enter to Control Panel, Internet options and "REstore advanced settings" in the Advanced tab. Now it opens some pages but when closing it, still blocked, and don't closes properly. Fortunately, the first thing that I do with a new PC or laptop is install Opera browser.

Was very useful, I don't imaginate what to do in a PC where the only browser installed is the worst in the world.... suddenly can't browse the internet... How can you navigate to get help, support or paying accounts with your laptop but with thw browser in coma state ?

I suspect that the Google Desktop may be the responsible...I will try to uninstall and expect it get corrected.


Same problem with Opera
written by ram, June 23, 2008

After hitting this problem with IE7 on Vista Home Premium on my brand new laptop, I switched to Opera browser.

Even on Opera I am hitting this stupid problem. It now says "Opera stopped working".

The problem does not seem to be specific to IE7, rather it is to do with Vista ?

Any solutions ?

written by Singapore vistauser, June 27, 2008


I was facing the same problem and about to do something really drastic like restoring my new Compaq to its original factory state (but that would have meant that all the new programs which I had installed and had activated would face problems when I reinstall them as I cannot re-activate them without writing long emails to the software companies).

Thanks, thanks, thanks! You are a real savior.

Cheers and regards from Singapore

written by tux, June 30, 2008

its work dude

thank u very much waaaaaaaaaaaaaaaaw

every time I close IE7window it stops working
written by Claudio, July 06, 2008

I fixed this problem by uninstalling windows tool bar

written by Wild, July 09, 2008

Thanks, I had started using Firefox (which is a very nice program), but I'm glad I have this option now for stubborn programs that refuse to go with your default browser. Mine was the add-on problem, and all I had was the Yahoo! toolbar.

IE crash
written by Metch, July 19, 2008

Im a HP Tech and basically all of the posts are possible solutions take a look at this follow the steps and try everything that it says!

Internet Explorer Has Stopped Working Error Message Problem In Windows Vista
written by VIRGIL, July 20, 2008

I get the
Internet Explorer Has Stopped Working Error Message. But it happens when i open folder on my C: Drive does anybody know how to fix this. I am Running Vista Ultimate 64 bit

Internet Explorer Has Stopped Working Error Message Problem In Windows Vista
written by VIRGIL, July 20, 2008

I get the
Internet Explorer Has Stopped Working Error Message. But it happens when i open some folders on my C: Drive does anybody know how to fix this. I am Running Vista Ultimate 64 bit

it works
written by Andre, August 20, 2008

They all work. However you may have to:


written by This e-mail address is being protected from spam bots, you need JavaScript enabled to view it , September 10, 2008

PC does NOT stand for politically correct. It stands for personal computer! Goddam is NOT saying God damn. I bet if someone said praise Allah then that would be okay.

Screw Jamaica
written by This e-mail address is being protected from spam bots, you need JavaScript enabled to view it , September 10, 2008

Deport all Jamaicans from America.

Thank you
written by Jennifer Lawlor, September 30, 2008

Apparently - the Geek Squad couldn't help me - but you sure did - THANK YOU SO MUCH !

It works!
written by RainMan, October 30, 2008

Thanks a lot man!

written by nicole, November 24, 2008

i am a seventeen year old girl ready to kill myself, because non of these are working for me! I HATE VISTA

ughh 2
written by nicole, November 24, 2008

the thing is my browser works just fine, except for that stupid restarting thing.
idk what else to do.

oh and Screw Jamaica. you're an asshole.

written by Santa, November 29, 2008

The phishing thing kinda worked for me. Disabling it alone didn't help, but when i disablet the norton plug-in (phishing) IE stopped crashing. So now my girlfriend can use IE, and I can continue using a real browser (Opera)without the nagging from my girlfriend:P
Everytime i use IE I'm really surprised about how much ads some pages uses. Online newspapers use so much flash, that some pages takes 3-4MB (unless you ban all the ad-sites)

IE has stopped working
written by Al Douglas, December 21, 2008

Stop blaming MS and Vista ... It's a 3rd-party add-on causing the problem ... There's only so much backward compatibility that can be built into a product. All these 3rd-party developers had plenty of time to develop proper drivers/add-ons for Vista, but a lot of them chose not to, seemingly, to tick off their existing customers. I ended up replacing a number of software packages and hardware devices because their manufacturers didn't bother supporting Vista.
The answer really IS to disable the offending add-on, but it will be different for everyone, and each person will have to do a little troubleshooting to determine which add-on is causing grief. In my case, I installed a Lexmark 6500 all-in-one, which worked fine for months. It looks very much like Lexmark changed a piece of MS software, which probably got updated somewhere along the line, and corrupted the Lexmark add-on because Lexmark touched a piece of software they shouldn't have -- shame on them! Disabling the Lexmark toolbar add-on solved my problem. After I reinstalled the Lexmark toolbar add-on and re-enabled it, IE7 continues to work fine. When the problem reoccurs, and it will, I'll repeat the procedure.
Third-party software developers have got to learn to write well-behaved code that doesn't change operating system code that they can't control.

written by null, January 26, 2009

Only reason their blaming vista is because of the stupid un intelligent error message, I mean 'internet explorer has stopped working' could they be any more generic. If its an addod, why not say so, or at least during the diagnostics give some hint.

Its like going to the garage and saying 'my car wont start, whats wrong?' and the mechanic saying 'well it's broken'


thank you
written by deb, March 07, 2009

This has been driving me crazy and your fix worked like a charm! Unchecked the protected mode box and voila-access again!

IE 7 "has stopped working" solved (for me) by turning off "protected mode" in Control Panel/Internet options.
written by null, April 15, 2009

IE 7 "has stopped working" solved (for me) by turning off "protected mode" in Control Panel/Internet options.

I like to f*ckin cuss...if I don't, I end up drinking. Trust me, you don't want that ;)

internet explorer
written by kathie surmelisl, April 24, 2009

Hello I diffently need help. when i open my dell computor a box comes up with inernet explorer error has occured. i tried rt clicking and restarting but know luck.

i bought a new hp printer and my friend loaded a new free micorsft could this be my problem? how do i disconect the micorsft and what else can i do. thank you in advance

I found the solution
written by Ahmed, May 31, 2009

i had this problem on my Vista internet explorer, i simply solved this problem by >> right click on internet explorer > properties > Advanced Tab > then click Reset!! :D as simple as that!!



computer iliteracy. all looks like greek to me.
written by null, June 06, 2009

file:///C:/Program Files/Dell Support Center/sscommon/common/inc/ss_shellinclude.js> does this pertain to issue .
it is startup error asking to continue running script. (error line 30 IE)? i have gotten used to these little error windows and never pay attention. they seem to have always been a part of operating a computer. now that i think about it the only time i ever turn off a computer is because it screwed up. Just abaut every session as long as i can remember since apple lle. sure will be happy when computers work so i can enjoy a day. micro window still messing with me on about 1/2 of the time , only when i try to close webpages. opening and navigating web is fine. just have to minimize 20 windows to tool bar. then foggy dream mode takes over screen and progress, once again put on hold.

nothing is working tried vall suggestions. ??DELL problem??
written by null, June 06, 2009

has anyone with a mac lost as much time as i have over the years? Its a good thing there is a shut down restart feature and a power strip switch, or i will never get ahead. I should of tried to learn more about computers while i was growing up instead of killing bain cells. i know enough now, to melt down a hard drive every once in a beond help.

the flux capacitor part we need fell off in 1984.
written by null, June 06, 2009

this is so irritating. i'll just laugh now. thats what crazy people do. it works best.

file:///C:/Program Files/Dell Support Center/sscommon/common/inc/ss_shellinclude.js???
written by null, July 13, 2009

internet explorer script error
file:///C:/Program Files/Dell Support Center/sscommon/common/inc/ss_shellinclude.js!!!???
help??!! please??!! what does this mean and how do i make it leave me alone?? do i wnat to continue running scripts on this page or not???
seriously!! someone help

Nothing working
written by doc, July 25, 2009

I have tried all of the above recommendations and explorer continues to crash. Any other ideas?

written by Inebi, September 02, 2009

Thank you! followed your first option and internet explorer started working immediately.

Nothing works!
written by robbie , November 04, 2009

my internet explorer just doesnt open no matter what i do. and about half an hour later the box pops up saying internet explorer has stopped working
its the exact same for windows live messenger as well ???

Internet Explorer has stopped working closing program
written by G. Jane Dostou, November 06, 2009

I have a Dell Inspiron runnind Windows Vista Home Premium 64bit. I did what you said in the first option, disabled the whatever it is and had to lower my protection level to the bottom which is medium. Everything was fine until i used a cleaner which gave me a briefcase which is now empty. I am almost positive the problem is with the Adobe Flash player i am using. Every time i go to open ANYTHING that says Adobe Flash Player the warning sign goes up! I know that Windows does not have a platform that can support the 64bit player but you can run it thru a 32bit browser which much of my stuff runs thru...FaceBook ect. I hope I got that all right because now i need to know what Adobe Flash Player and program I have to use. I did not set up my own computer...too brother in law was the go to guy...not any more. So can you PLEASE HELP ME!!!!

written by G. Jane Dostou, November 06, 2009

What is it?

written by Ed, December 15, 2009

Disable Micro trend tool bar or something in manage addons in internet explorer settings.. (from control panel)

fixing ie
written by mrdprince, January 07, 2010

thanks...simple answer to an annoyance. again thanks.

iv been at it two days trying alsorts
written by clarky, January 27, 2010

well after trying alsorts guys( and i know nothing about computors as iv only had this one 5 days), great at first but gradualy getting shit. i took one of those long memory sticks out( there was two) and never read those words that have peed me right off the most since, WINDOWS HAS STOPPED WORKING!. OK ITS A BIT SLOWER BUT HELL I GET TO DO WHAT I WANT TO. MABEE THERES ONE OF THOSE STICKS JUST A BIT FASTER BUT IT WAS THE TWO THAT BUGGARD ME. you can only try. btw im windows 7 vista i think

written by Stadig, February 22, 2010

Hi you all, i have a Dell studio running vista ultimate, i got the "Internet Explorer has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available." message, so the solution that work for me after readig and trying many suggestions here was,: internet option - advance - and uncheck 'enable third-party browser extention.
Thanks for all the tips/ Matt (Sweden)

written by Janel, April 24, 2010

LOL I don't even use IE. I use Firefox and still getting this message.

Is there a way to fix this for media players?
written by Jay, July 09, 2010

MY problem is in my media player it stops working and shuts down and i get the dep message please help!!is there a solution to this?

windows keep closing
written by john.b, July 10, 2010

I have the same problem as everyone else but also have a problem when i open other windows ie:media centre or media player,or any other pop up window it opens up but straight away drops down to the task bar and i have to click it in task bar again for it to appear again only to drop down again ,it is still open but in the task bar .I am running windows 7 in FireFox mainly it also happens in IE as well can you help please

file:///C:/Program Files/Dell Support Center/sscommon/common/inc/ss_shellinclude.js
written by Sarah, August 15, 2010

I do not know what this program is, but it is apparently something in startup. A screen comes up saying that it cannot be found? file:///C:/Program Files/Dell Support Center/sscommon/common/inc/ss_shellinclude.js cannot be found close window now? can anyone help me?

Supahh Thanks
written by Jackie , September 17, 2010

Dang i was super close to buying that stupid Acrobat!!! Thank you for the great advice!! :D

you help me fix my computer
written by Katrina, October 23, 2010

Thank you so much, it fix my problem on my computer. It was so easy to understand I was able to tell my 14 year old daughter what to do over the phone while I was at work. Thanks so much!

written by devansh, April 27, 2011


ray ban sunglasses
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